Refunds & Cancellation

Last updated: 24 July 2026 · Version 1.0

In short. Everything is free during launch, so there's nothing to refund yet. When paid membership begins, you can cancel anytime, and you have a statutory 14-day right to cancel — with one important exception for digital content you choose to access straight away (explained below).

1. Free launch period

While the Service is free, no payment is taken and this policy has no financial effect. It describes what will apply once paid membership is introduced.

2. Cancelling your membership

You can cancel at any time from your account settings or by contacting us. Cancellation stops future renewals; you keep member access until the end of the period you've already paid for. We don't charge cancellation fees.

3. Your 14-day right to cancel (Consumer Contracts Regulations 2013)

As a consumer buying online, you normally have 14 days from the start of your subscription to cancel for a full refund. However, our membership gives you immediate access to digital content (streaming video). By starting to watch member content within the 14-day period, you agree that:

you expressly consent to immediate access, and
you acknowledge you therefore lose the automatic 14-day right to cancel for that content.

We ask you to confirm this at checkout. If you have not accessed member content, you can cancel within 14 days for a full refund.

4. Renewals

Memberships renew automatically at the then-current price until cancelled. We'll email you a reminder before any price change and, where required, before renewal.

5. Refunds outside the cooling-off period

Outside the 14-day period, membership fees are generally non-refundable, but we deal with issues fairly. If the Service was faulty, not as described, or you were charged in error, contact us and we'll put it right — this does not affect your statutory rights under the Consumer Rights Act 2015.

6. How refunds are paid

Approved refunds go back to your original payment method (via Stripe), normally within 5–10 business days depending on your bank.

7. How to request a refund or cancel

Email [billing@theactiontaker.co.uk] with your account email and the reason, or use Contact support in your account. We aim to respond within 2 business days.

8. Contact

Global Tech Develop Ltd, [registered office address]. Email: [billing@theactiontaker.co.uk].